Terms and Conditions

Thank you For Choosing Mt. Hope Elevator.

We appreciate the opportunity to serve you. It is our intent that this product exceeds your expectations of quality.

Unchanged in our commitment to Quality

Quality products and strong relationships with our vendors are essential to supplying a quality product. Our team of dedicated employees is always seeking ways to improve our quality and service.

Elite Customer Service is Our Goal

Our goal is to deliver beyond your expectations. If any product purchased from us does not meet or exceed your expectations, just return it to us in good condition for a prompt and courteous exchange, credit, or refund.

Refund & Return Policy

To return a defective or damaged product, please contact Mt. Hope Elevator at sales@mthopeelevator.com or 330-674-5167.

Shipping costs for all returns will be incurred by the customer. After receiving and examining the condition of the returned product, an exchange or refund will be determined and issued. Gift cards are non-returnable.

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we retain the right to decline a full refund or exchange.

Need help?

Contact us at sales@mthopeelevator.com or 330-674-5167 for questions related to refunds and returns.

Disclaimer Notice

Mt. Hope Elevator reserves the right to make changes in recipe or specifications without incurring obligation to make like changes on previous products.